Frequently Asked Questions

You can earn cryptocurrency by viewing PTC ads (Surf, Window, Video), claiming from the Faucet, and completing Shortlinks. Check the "Earn Money" section in the navigation.

Withdrawals are processed via FaucetPay. Please make sure you have entered your correct FaucetPay-linked addresses in your Account Settings under "Withdrawal Addresses". There might be minimum withdrawal amounts.

For Windowed Ads, the ad window must remain the active window/tab in your browser for the timer to count down. For Surf Ads, ensure you don't have browser extensions blocking scripts or iframes. If issues persist, please contact support.

Please check your spam or junk folder. If you still can't find it after some time, you can request to resend the verification email or try the password reset process again. Ensure emails from our domain are whitelisted.